How do you manage on-site communication with clients during retreats: do you hire someone local or do you always fly in?

Our operation is quite small at the moment, so we handle communications with clients from the first contact email to the goodbye at the airport and the feedback survey after.

From the very inception of the retreat, when we start designing the experience, we do rely on knowledge from locals in order to create the most authentic experience possible.

Other answers by Claudia Fratangeli:

• Best ways to increase your network especially in terms of digital nomads? in category Travel
• How scalable is the remote retreat business? in category Startups
• What locations do you think people are most interested in retreats in? in category Retreats
• What is your favorite place to travel to and why? in category Travel
• Which cities in the world have the best digital nomad communities? in category Travel

Other answers in the category Retreats:

• What locations do you think people are most interested in retreats in?
• What is doing the Nomad Cruise like?
• What kind of networking groups and events can you most recommend for digital nomads?
• What are the advantages of turning to a remote retreat company as opposed to organising access to a co-working space and accommodation by oneself?
• How big a business niche do you think there is for remote retreats?

Some random answers on our wiki :

• How do you choose a specialty when becoming a digital nomad for the first time without regretting it further down the line? by Jacob Laukaitis in category Remote work
• How to stay in touch with friends and family as a digital nomad? by Leo Kipfelsberger in category General
• What difficulties did you face in building your business and how did you overcome them? by Jill Stanton in category Startups
• Do you ever find it difficult to stay motivated with work while traveling? by Thibault Lemaitre in category Remote work
• When starting out as a freelance marketer, what do you deem to be the best lead acquisition platforms/channels apart from freelance websites? by Kevin Lew in category Freelancing
• What kind of related online and offline communities are you a member of? by Lukas Paskauskas in category General
• What are the best strategies to attract initial clients when you are starting out as a digital marketer? by Leo Kipfelsberger in category Facebook ads
• How do you manage taxes in your location independent business? by Ian Chew in category Accounting
• How scalable is the remote retreat business? by Claudia Fratangeli in category Startups
• What's a quick-to-use drag-and-drop Wordpress theme? by Leo Kipfelsberger in category Blogging